"While people who are used to compelling applications on their own devices, they must drastically lower their expectations when they go to work," Rich Green, chief product officer at SugarCRM, said in a prepared statement. The company utilized three design principles: clarity, consistency and efficiency. Other major updates include Actionable Drill Through, which enables users to view and interact with Sugar data by clicking on a chart. A Product Catalog Dashlet makes it easier to navigate the catalog.