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Avalara has introduced an AI-based tax classification tool that enables users to classify products or services for taxability of items in the catalogs. The tool utilizes a question-and-answer format.

Avalara notes determination of taxability rests on knowing details about a product or service, including ingredients, sales method and location and mode of delivery. To determine taxability, users answer contextual questions to determine correct product tax codes. Customers who need support can contact Avalara’s GoLive and customer support teams, which are trained in using the new tool.

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