N.J. Governor Chris Christie's least favorite song right now? "Bridge Over Trouble Waters." ... Observers have pointed out that New Jerseyans will put up with about anything, except something that makes traffic worse. Speaking of which, with the SuperBowl being played at Giants Stadium in the Meadowlands on February 2, traffic experts are expecting horrific delays, angry frustrated drivers and traffic in and out of New York City proceeding at a crawl. In other words, a normal week. ... Russell Johnson, who played "The Professor" in the loved TV show "Gilligan's Island', died this week.

Verint Systems is buying Kana Software, a portfolio company of Accel-KKR, for $450 million. The private equity firm paid $48.9 million cash for Kana in 2009 so investors have done well. Kana specializes in customer service products, including self-service tools such as chat and web self-service, along with social media monitoring. Verint markets what it calls Actionable Intelligence solutions to capture and analyze customer transactions.

There will be no issue of the Bob Scott's Insights newsletter on Friday, December 27. May all your holidays be filled with joy, goodies in your stockings and orders in your pipeline. Regular publication of the newsletter will resume on Friday, January 2014, and oh, yech, another year is over. "Another day older and deeper in ...." News will be posted on www.bobscottsinsights.com as events dictate over the next two weeks.