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DYNAMICS 365 2020 ROLLS OUT Featured

The rest of the world has been a bit focused on some other issues, but Microsoft introduced Dynamics 365 2020 Release 1 this month. It almost feels like starting with “but wait, there’s more” given the wide sweep of features.

 Among these are updates to Dynamics 365 Supply Chain Management, to which Microsoft has “added out-of-the-box IoT capabilities that leverages Azure IoT Hub to connect signals from mission-critical assets with business transaction data." The system features predictive insights and intelligence from AI, IoT, and mixed reality. Supply Chain also now integrates with Dynamics 365 Field Service, along with Dynamics 365 Guides. The roll out also introduces new capabilities for Power BI including the addition of a decomposition tree AI visual, a new Q&A experience, and the same user ribbon as Office. In addition, there is now full application lifecycle management and the opening of Power BI’s semantic models by adding full support for the industry standard XML for Analysis (XMLA) protocol. Moreover, Microsoft has included Microsoft Information Protection and Microsoft Cloud App Security “to protect data even when it leaves Power BI, added deep integration with Azure Synapse, and a completely revamped Microsoft Teams integration.” Robotic process automation has been added to Power Automate, including RPA for attended and unattended scenarios, a flexible business model to support any business scenario, and several AI Builder models. The company also added Dynamics 365 Finance Insights, to bring AI into  finance processes, as well as Dynamics 365 Project Operations for running service organizations.

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